Service Level Agreement (SLA)

This policy is effective as of February 5, 2025

1. Included Services

During the term of the agreement with APIVerve and EvlarSoft LLC, your usage of our APIs and Services will provide a Monthly Uptime Percentage to the customer (you) as follows:

Note: any API endpoint not explicitly listed on this SLA page is not bound by the SLA agreement, and this agreement does not apply.

Covered API Monthly Uptime
Age Calculator API >= 99.95%
Airline Lookup API >= 99.95%
Airports Lookup API >= 99.95%
Antonym Finder API >= 99.95%
Article Ideas Generator API >= 99.95%
Baby Name Generator API >= 99.95%
Barcode Generator API >= 99.95%
Bible API >= 99.95%
BIN Lookup API >= 99.95%
BMI Calculator API >= 99.95%
Bucket List API >= 99.95%
Captcha Generator API >= 99.95%
Car Models API >= 99.95%
Card Generator API >= 99.95%
Card Validator API >= 99.95%
Chart Generator API >= 99.95%
Chuck Norris Jokes API >= 99.95%
Cities Lookup API >= 99.95%
Cloud Counter API >= 99.95%
Cocktail Recipe API >= 99.95%
Color Converter API >= 99.95%
Color Palette Generator API >= 99.95%
Comment Generator API >= 99.95%
Company Name Generator API >= 99.95%
Coordinates Are Sea API >= 99.95%
Country Borders API >= 99.95%
Country Boundaries API >= 99.95%
Country Calling Code API >= 99.95%
Country Flags API >= 99.95%
Country Languages API >= 99.95%
Country Lookup API >= 99.95%
County Data Lookup API >= 99.95%
Currency Symbols API >= 99.95%
Dad Jokes API >= 99.95%
Date Calculator API >= 99.95%
Dictionary API >= 99.95%
Did You Mean API >= 99.95%
Disposable Email Checker API >= 99.95%
Distance Calculator API >= 99.95%
DNS Lookup API >= 99.95%
Dog Breeds API >= 99.95%
Domain and IP Pinger API >= 99.95%
Email Validator API >= 99.95%
Emoji Decorator API >= 99.95%
Emoji Lookup API >= 99.95%
Exercises API >= 99.95%
Gender Detector API >= 99.95%
Grammar Check API >= 99.95%
Hashtag Generator API >= 99.95%
Historical Events API >= 99.95%
Horoscope API >= 99.95%
HTML to Text API >= 99.95%
Human Name Parser API >= 99.95%
IFSC Lookup API >= 99.95%
Invoice Generator API >= 99.95%
IP Blacklist Lookup API >= 99.95%
IP Lookup API >= 99.95%
JSON to JSONP API >= 99.95%
Language Detector API >= 99.95%
Leet Speak API >= 99.95%
Liturgical Calendar API >= 99.95%
Loan Calculator API >= 99.95%
Lorem Ipsum Generator API >= 99.95%
Love Calculator API >= 99.95%
MAC Address Lookup API >= 99.95%
Marine Weather API >= 99.95%
Meteorite Landings API >= 99.95%
Moon Phases API >= 99.95%
Moon Position API >= 99.95%
Moonrise Moonset API >= 99.95%
Morse Code API >= 99.95%
Mortgage Calculator API >= 99.95%
Nobel Prizes API >= 99.95%
Number to Words API >= 99.95%
Open Source Licenses API >= 99.95%
Parts Of Speech API >= 99.95%
Password Generator API >= 99.95%
Password Strength API >= 99.95%
Periodic Table API >= 99.95%
Phone Number Validator API >= 99.95%
Pig Latin API >= 99.95%
Profanity Filter API >= 99.95%
QR Code Generator API >= 99.95%
Random Data Generator API >= 99.95%
Random Facts API >= 99.95%
Random Identity Generator API >= 99.95%
Random Joke API >= 99.95%
Random Pun API >= 99.95%
Random Quote API >= 99.95%
Random User Generator API >= 99.95%
Random Word API >= 99.95%
Recipes API >= 99.95%
Reverse Geocode API >= 99.95%
Rhyming Words API >= 99.95%
Routing Number Lookup API >= 99.95%
Sales Tax Lookup API >= 99.95%
Sentiment Analysis API >= 99.95%
Solar Potential API >= 99.95%
Spam Detector API >= 99.95%
Spell Checker API >= 99.95%
Stars Lookup API >= 99.95%
State Boundaries API >= 99.95%
Stock Market Open Times API >= 99.95%
Street Address Parser API >= 99.95%
Sudoku API >= 99.95%
Sun Position API >= 99.95%
Sunrise Sunset API >= 99.95%
SWIFT Code Lookup API >= 99.95%
Tense Converter API >= 99.95%
Text Language API >= 99.95%
Text Lemmatizer API >= 99.95%
Text Readability Score API >= 99.95%
Text Similarity API >= 99.95%
Text Styler API >= 99.95%
Text Summarizer API >= 99.95%
Text to Color API >= 99.95%
Text to Emoji API >= 99.95%
Thesaurus API >= 99.95%
Timezone Lookup API >= 99.95%
Title Case Converter API >= 99.95%
Translator API >= 99.95%
Trivia Generator API >= 99.95%
Unit Converter API >= 99.95%
USDA Hardiness Zone API >= 99.95%
User Agent Generator API >= 99.95%
User Agent Parser API >= 99.95%
Username Generator API >= 99.95%
Username Profanity API >= 99.95%
VPN Proxy Detector API >= 99.95%
Word Lexicon Analyzer API >= 99.95%
Word Opposites API >= 99.95%
Word Pronunciation API >= 99.95%
Words to Numbers API >= 99.95%
World Holidays API >= 99.95%
World Time API >= 99.95%
Zip Codes Lookup API >= 99.95%


2. Scheduled Maintenance

APIVerve will periodically schedule downtime to perform scheduled maintenance. When an outage must be scheduled, subscribers will be notified via email and through notices on the APIVerve Website.

3. Data Throttling

Free trial subscribers may experience individual throttling levels during peak times. Other subscribers should not experience throttling, unless otherwise noted in documentation or announcements per specific API

4. Data Integrity

APIVerve will make every effort to ensure the data returned from our APIs is accurate and up-to-date. However, APIVerve cannot guarantee the accuracy of the data returned from our APIs. Some data may be sourced from third-party providers and may be subject to their terms and conditions. Upon notification of data inaccuracies, APIVerve will make every effort to correct the data as soon as possible.

5. Definitions

Monthly Uptime Percentage - is calculated by subtracting from 100% the percentage of 2-minute periods during the month in which the API was in the state of "Error" or "Degraded" as defined in the APIVerve API documentation

Down Time - is the total accumulated minutes in a month where the API was in the state of "Error" or "Degraded" as defined in the APIVerve API documentation. Downtime periods of less than 2 minutes are not counted towards the total accumulated minutes.

Error Rate - is the total number of errors divided by the total number of requests during the month. An error is defined as a 5xx HTTP status code.

6. Service Level Agreement (SLA) Exclusions

The SLA does not apply to any services that are not explicitly covered in the SLA. Below are some examples of services that are not covered by the SLA:

  • Any violation of the APIVerve Terms of Service
  • Any downtime that occurs during scheduled maintenance
  • Any API Endpoint not explicitly listed on this SLA page
  • Errors due to the subscriber's latency or network connectivity issues that are not within the control of APIVerve
  • Errors due to the subscriber's hardware, software, 3rd party software, or other factors not within the control of APIVerve
  • Errors due to the subscriber's misuse of the API, such as exceeding rate limits, invalid API keys, invalid requests, etc.
  • Errors due to the subscriber's use of the API in a manner that is not in accordance with the APIVerve API documentation
  • Errors due to the subscriber's code such as bugs, memory leaks, etc.

7. Modifications

APIVerve may revise this SLA at any time without notice. By using this website you are agreeing to be bound by the then current version of this SLA.

8. Governing Law

This SLA, and all claims or causes of action (whether in contract, tort or statute) that may be based upon, arise out of or relate to this SLA, or the negotiation, execution or performance of this SLA (including any claim or cause of action based upon, arising out of or related to any representation or warranty made in or in connection with this SLA or as an inducement to enter into this SLA), shall be exclusively governed by, and enforced in accordance with, federal law, including its statutes of limitations.